Vita Fede will accept full-priced, unworn merchandise returned within 7 days for store credit or exchange of product online.
- Vita Fede only issues returns in the form of store credits or exchanges at vitafede.com.
- Vita Fede must authorize all returns and exchanges. Any unauthorized returns received will be denied and items will be sent back to the customer without prior notice.
- Merchandise must be returned within 7 days of receiving the order and approved returns are only valid within 7 business days after issuance.
- Merchandise must be unworn, in new condition, with no damages. Merchandise that is received with any damages may be returned to the customer without prior notice and may result in denial of return.
- All earrings and personalized pieces are final sale, non-exchangeable.
- Items will be exchanged upon current stock confirmation. Should the item not be in stock, a store credit will be issued.
- Store credit codes are active for one year from date of issuance and can only be used in its entirety on a future purchase at vitafede.com. Store credits cannot be combined with any other store credit codes, discounts or promotional offers.
- Vita Fede reserves the right to alter or cancel credits, coupons and/or promotions without notice. Vita Fede reserves the right to cancel any transaction with improper use of credits, coupons or promotions. Improper use of credits may result in loss of your account and site access.
- Customer is responsible for return shipping. All shipping and handling charges are not refundable.
- Orders cannot be canceled once an order has shipped.
- To submit a return request, please email [email protected] or call 800.960.5441.